Beyond all expectations!
That’s how I would describe the professionalism of Wayne Irwin and Pure Energy Solar. Pure Energy installed a 5 kilowatt system at my house a few years ago. Last week I called up Wayne to inform him of a leak in my roof that I thought was caused by the solar panels. He promised on the phone to make all necessary repairs inside the house and out, and arrived with a team of workers the next day. They climbed up on the roof to determine the problem; it turned out that the leak wasn’t from the Pure Energy Solar panels at all, but from an older plastic solar collector system I had had installed for my pool years earlier. Wayne patched the hole in the roof anyway, and wouldn’t take a penny for his troubles! That gets my vote for going above and beyond the call of duty.
